Go to Settings → Billing. You can update your card, company name, VAT number and address. Changes apply to the next invoice.

Yes. Enter your valid VAT number and country in Settings → Billing. Eligible EU B2B invoices are issued with reverse charge where applicable.

Licences include a platform commission (typically 15% standard or 10% Pro). Subscriptions for buyers are optional; you can cancel any time from Settings.

We accept Visa, Mastercard, and Amex via Stripe at our standard price. UK Direct Debit via GoCardless is also available with a 3% discount — this reflects lower bank-payment processing costs passed on to you. Card users aren't penalised.

Go to Settings → Payment Methods and click 'Set up Direct Debit'. You'll be redirected to a secure GoCardless page to authorize your bank. Once active, you'll see the 3% discount at checkout. Payments take 4-5 business days via UK BACS.

Yes — we prioritise resolving issues. If a file is defective or you need adjustments, request a refinement first. Open the licence from your dashboard and use “Request refinement”, or contact support with details and references. We coordinate with the artist and aim to respond within 24 hours.

Refunds are a last resort after we attempt a reasonable fix/refinement with the artist. If the asset remains unusable or the purchase was made in error, contact us within 14 days and we'll review. Approved refunds are issued to the original payment method. See our Refund Policy for details.

All invoices are available under Settings → Billing. Each licence purchase also generates a receipt accessible from your dashboard.

Yes—add your legal entity name, address and tax information in Settings → Billing before you purchase. Future invoices will include those details.