Terms of Service
Last updated: August 20, 2025
1. Introduction and Acceptance
Welcome to Art Licence Studio, an online digital art licensing platform operated by Art License Haven
Ltd, a company registered in England and Wales (Company No. 16440129) at 5 Brayford Square,
London, E1 0SG. These Terms of Service (“Terms”) govern your access to and use of the Art Licence
Studio website and services (“Platform” or “Service”). By accessing or using the Platform, you agree to
be bound by these Terms. If you do not agree with any part of the Terms, you must not use the Service.
These Terms apply to all users of the Platform, including both artists who upload content and buyers
who purchase licences for artwork. Additional policies (such as our Privacy Policy and Cookie Policy) are
incorporated by reference. Using the Platform indicates that you accept these Terms and agree to abide
by them. In particular, our Privacy Policy explains in more detail how we use your account activity and
other usage data – including high-level signals from tools such as Studio Mentor – to personalise your
experience and, where you have opted in to marketing emails, to tailor the communications you
receive.
2. Definitions
For clarity, in these Terms:
- “Platform” or “Service” refers to the Art Licence Studio website, applications, and services provided
by Art License Haven Ltd for digital art licensing.
- “Company” (also “we”, “us”, or “our”) refers to Art License Haven Ltd, the operator of Art Licence
Studio.
- “User” (also “you” or “your”) means any person or entity using the Platform. This includes “Artists”
(users offering artwork licences for sale) and “Buyers” (users licensing/purchasing artwork).
- “Content” means any digital material uploaded or posted to the Platform, including artwork, images,
text, metadata, and profile information.
- “Artwork” refers to digital art files or projects uploaded by an Artist to be licensed through the
Platform.
- “Licence” refers to the usage rights to an Artwork that a Buyer purchases. When a Buyer purchases a
licence, they gain certain rights to use the Artwork as specified, but do not own the copyright unless
explicitly stated.
- “Artist Pro” refers to an optional paid subscription tier for Artists offering enhanced features and a
different commission structure (as detailed in Section 5.2).
- “Commission” (fee) refers to the percentage of the sale price that the Platform retains from each
transaction as a service fee for facilitating the sale.
Any other capitalized terms in these Terms shall have the meanings defined herein.
3. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to register for an account
or use the Platform’s core services. If you are 16 or 17, you may use the Platform only with the
involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms on
your behalf. By using the Service, you represent and warrant that you meet the applicable age
requirement, and that all information you submit is truthful and correct. You also confirm that you are
1legally permitted to use the Service under the laws of your jurisdiction (for example, you are not on any
trade sanctions list or barred from using similar services). The Platform is intended for users in the
United Kingdom and those who agree to be subject to UK law; if you access it from other locations, you
are responsible for compliance with local laws. We reserve the right to suspend or terminate any
account if we have reason to believe that you are not eligible or have provided false information.
4. Account Registration and Security
4.1 Account Creation: To access certain features of the Platform (such as uploading art or purchasing
licences), you must create a user account. You agree to provide accurate, current, and complete
information during registration and to update your account details as needed. Each user may register
only one account unless expressly permitted by us. Account types include Artist Accounts (for creators
uploading and licensing their artwork), Buyer Accounts (for individuals or businesses licensing artwork),
and Business Accounts (for companies or organizations requiring enhanced features). You should select
the appropriate account type for your use. Accounts are personal to you – you must not sell, transfer, or
allow others to use your account without our permission.
4.2 Account Security: You are responsible for safeguarding your account login credentials. You must
choose a secure password and keep it confidential. Do not share your password or give others access to
your account. You agree to notify us immediately at legal@artlicencestudio.co.uk if you suspect any
unauthorized use of your account or any other breach of security. We will not be liable for any loss or
damage arising from your failure to maintain the security of your account. You are responsible for all
activities that occur under your account, whether or not authorized by you. We may require you to
undergo verification (such as email or identity verification) from time to time as part of our security and
fraud-prevention measures.
4.3 Account Use and Conduct: You agree to use your account only for legitimate transactions and
interactions on the Platform. You must keep your information (including contact details and payout
information) up to date. You must not use another user’s account or impersonate any person or entity.
We reserve the right to suspend or terminate accounts that are inactive for extended periods, or that
we suspect are involved in fraudulent activity, violate these Terms, or pose security risks to the Platform.
5. Terms for Artists
5.1 Content Upload and Ownership: As an Artist, you may upload original artwork and related content
to the Platform. By uploading any Content, you represent and warrant that: (a) you are the creator and
sole copyright owner of the artwork or you have all necessary rights and permissions to license the
artwork; (b) the Content is your original work and does not infringe upon or violate any intellectual
property rights, privacy rights, or other rights of any third party; (c) the Content complies with these
Terms and our Community Guidelines (including any rules against hateful, pornographic, or illegal
material); and (d) the artwork is accurately described and not misleading in its presentation. You must
not upload works that you do not have permission to use or that violate any law or rights. We reserve
the right to remove or disable any Content that, in our judgment, violates these standards or is the
subject of an infringement claim.
5.2 Fees, Pricing, and Revenue Sharing: It is free for Artists to join the Platform and list artwork.
However, Art Licence Studio retains a commission fee on all licence sales as follows 1 :
• Standard (Free Tier) Artists: A commission of 15% of the gross licence price is taken by the
Platform from each sale (subject to a minimum fee of £3 for low-priced sales) 2 3 . This
2commission covers all payment processing fees (e.g. Stripe) so that the price you set is what the
buyer pays with no additional charges 4 .
• Artist Pro (Subscription) Artists: A commission of 10% of the gross licence price is taken on
each sale for Artists subscribed to our Pro plan. (The £3 minimum fee may be reduced to £2 for
Pro artists on very low-value transactions.) Artist Pro is an optional paid plan offering a higher
revenue share and other benefits. See Section 5.3 below for subscription terms.
• Blockchain or NFT Sales: If a licence is delivered or verified via blockchain (e.g. NFT-based
licence), the commission remains as above plus any applicable network fees (such as blockchain
gas transaction fees) 5 . We will clearly inform you and the buyer of any such additional fees at
the time of the transaction.
• Exclusive or Custom Licensing: For exclusive licences or custom commission agreements
negotiated between a Buyer and an Artist, the commission rate may be set by separate
agreement. Unless otherwise agreed in writing, the Platform will apply the standard 15%
commission to exclusive licence sales 6 .
Commission fees are automatically deducted from the sale proceeds. The remainder (net revenue) is
owed to the Artist. Pricing of artwork licences is set by you as the Artist (subject to any minimum price
rules we may have). You are free to choose pricing and licence terms within the options provided by the
Platform. We may offer guidance on pricing but this is informational only. All prices should be set in
GBP (£) unless the Platform enables multi-currency support. Artists are responsible for any taxes (such
as income tax or VAT, if applicable) on the earnings they receive. We will charge buyers any applicable
VAT or sales tax on the transaction as required by law, and remit such taxes to the appropriate
authorities when we (the Platform) are legally obliged to do so. If you are required to charge VAT on
your sales (for example, if you are a VAT-registered business selling to buyers), it is your responsibility to
account for that in your pricing and comply with tax laws.
5.3 Artist Pro Subscription: Artists have the option to subscribe to our Artist Pro plan for a monthly or
annual fee (as indicated on the Platform). The Artist Pro plan provides enhanced features such as a
lower commission rate (10% as noted above), advanced analytics, priority support, and other benefits.
By subscribing to Artist Pro, you authorize us to charge the subscription fee to your provided payment
method on a recurring basis (e.g. monthly). Cancellation: You may cancel your Artist Pro subscription at
any time via your account settings. Your benefits will remain active until the end of the paid period,
after which your account will revert to the free tier (standard commission). We do not provide pro-rated
refunds for mid-period cancellation of subscriptions, except that if you are an individual consumer (not
using the Platform for business purposes) you may have a statutory right to cancel a new subscription
within 14 days of purchase. If you qualify and wish to exercise this right, you must contact us in
writing within 14 days. Note that if you have already started using the Artist Pro features during that
time, we reserve the right to deduct a pro-rata amount for the portion of services provided 7 . After
cancellation or expiration of Artist Pro, any new sales will incur the standard 15% commission. We
reserve the right to adjust the price or features of the Artist Pro plan, but will give you notice of any
material changes. If a subscription payment fails, we may suspend your Pro benefits until payment is
made.
5.4 Payouts to Artists: In order to receive earnings, Artists must connect a valid payout account (e.g.
set up with our payment processor, currently Stripe Connect). You agree to provide accurate payout
information and any documents needed to verify your identity or comply with anti-fraud/Know-Your-
Customer (KYC) regulations. Earnings from licence sales will be credited to your account balance after a
sale is completed. We typically arrange payouts to your connected account on a regular schedule (e.g.
weekly or as otherwise noted in your dashboard), subject to any initial clearance period for new users or
pending verifications. Instant Payouts: We may offer an instant payout feature for eligible artists with
a proven track record. This means you could withdraw funds immediately after a sale, rather than
3waiting for the normal payout cycle. Instant payouts are not guaranteed and are enabled at our
discretion for “trusted” artists who meet certain criteria (such as sufficient time on the platform,
successful delivery history, and completed verification) 8 9 . We reserve the right to disable instant
payouts or hold funds if we detect suspicious activity or if a transaction is subject to dispute or
chargeback. All payouts are processed in GBP unless stated otherwise, and may be subject to fees
charged by the payment provider (these fees are covered by our commission unless explicitly stated). If
a buyer’s payment is later refunded or charged back, or if a sale is invalidated for any reason, we may
deduct the corresponding amount (including our commission and processing costs) from the Artist’s
balance. If you have already withdrawn funds for a sale that is later refunded or reversed, you agree to
repay that amount or authorize us to offset it against future earnings. Artists are responsible for any
bank fees or currency conversion costs associated with receiving payouts.
5.5 Artist Responsibilities: You are responsible for fulfilling the licences that buyers purchase. For
direct digital downloads, fulfillment is usually automatic via the Platform. For custom commissions
(where a buyer requests a bespoke artwork), you must use reasonable efforts to complete the work by
any agreed deadline and to the specifications agreed upon with the buyer. Failure to deliver
commissioned work may result in a refund to the buyer and could impact your account status. You
should maintain backup copies of your uploaded files. You also agree to interact with buyers
professionally and not to engage in any abusive or fraudulent conduct. If you offer any additional
support or services to buyers (beyond providing the digital file/license), those are solely between you
and the buyer unless explicitly facilitated by the Platform.
Finally, as an Artist you retain ownership of the copyright in your artwork unless you explicitly transfer
it (such as in an exclusive licence with transfer terms). However, by using our Platform, you grant the
buyer a licence to use the artwork as described at sale (see Section 6.1 below on Licence Types), and you
grant us (the Platform) a licence to use your content as described in Section 10.2.
6. Terms for Buyers (Licensees)
6.1 Licence Types and Usage Rights: When you purchase a licence to an artwork on Art Licence Studio,
you are obtaining defined usage rights to that artwork, not purchasing the original copyright (unless
explicitly stated). The specific rights you receive depend on the type of licence selected at purchase. We
offer several standard licence types 10 :
• Standard Licence: Allows personal use and basic commercial use of the artwork within defined
limits. For example, you may use the art in a single project or end product (such as a video,
website, or print run) up to a certain volume (e.g. a limited number of copies or impressions).
You may not resell or sub-license the artwork itself under a Standard Licence.
• Extended Licence: Grants broader commercial rights than a Standard Licence. This may include
allowance for unlimited impressions or usage in merchandise, products for sale, or larger
commercial projects. An Extended Licence lets you use the artwork in multiple projects or high-
volume applications, but it still does not make the usage exclusive – other buyers may license
the same artwork unless you have purchased exclusivity.
• Exclusive Licence: Provides exclusive usage rights to the artwork for the specified terms. This
means the artist will not license the same artwork to others (and may remove it from the
marketplace). Exclusive licences may optionally include a transfer of copyright or additional
rights if explicitly agreed (some exclusive deals might transfer ownership of the copyright to the
buyer, but this must be clearly stated in the licence contract). Exclusive licences are usually
accompanied by a custom agreement signed by both parties, and may involve higher fees or
special commission terms (see Section 5.2).
4In all cases, the exact scope of permitted use is presented to you at the time of purchase (either via a
summary on the purchase page or within the licence agreement document). The licence agreement
(either a standard one generated by the Platform or a custom one for exclusives) will specify what you
can and cannot do with the artwork. If you are unsure about what a licence allows, please review
the licence terms or contact us for clarification before purchase.
6.2 Licence Restrictions: Unless expressly allowed by the specific licence you obtained, you must not
do any of the following with the licensed artwork 11 :
- Resale or Redistribution: You cannot resell, redistribute, or give away the original digital artwork file
to third parties. For example, you may not post the raw artwork file on a website for download or
include it in a free or paid content library.
- Claiming Ownership: You cannot claim that you are the creator or author of the artwork. The artist
retains authorship and moral rights. You also may not remove any watermarks, signatures, or
attribution information if those are integrated into the artwork file (except as allowed for the intended
use).
- Unpermitted Uses: You may not use the artwork in a pornographic, defamatory, fraudulent, or
otherwise illegal manner, even if the licence is otherwise broad. You also may not use the artwork in a
way that could be considered hateful or harmful towards any person or community.
- Sublicensing: You cannot sublicense or transfer the licence to the artwork to any other person or
entity, except where the licence type explicitly permits it (for example, an Extended or Exclusive licence
might allow you to sublicense the artwork as part of a larger project or product – but this will be stated
if so). In general, the rights are for the licensed buyer only.
- No Copyright Removal: Do not remove or obscure any copyright notices or metadata in the file. You
should also respect any requirement to credit the artist if such is stated in the licence (though most
standard licences on our Platform do not require attribution, it is appreciated).
If you violate these restrictions, your licence can be terminated and you may be liable for copyright
infringement or breach of contract. We (and the artist) reserve the right to pursue legal action if you use
content beyond what was licensed.
6.3 Purchasing, Payments, and Refunds: When you decide to purchase a licence, you must follow the
prompts on our Platform’s checkout. You may need to agree to a specific licence agreement for that
purchase. All payments must be made through the Platform’s approved payment methods (such as
credit/debit card or other methods via Stripe, and supported cryptocurrencies where offered). Pricing
for each artwork is set by the artist (in GBP £). The price you see at checkout is the total price for the
licence, inclusive of our fees and any applicable VAT or sales taxes (these will be calculated and
displayed if applicable based on your location). There are no hidden charges – our commission is taken
from the artist’s share, not added on top of the listed price 4 .
Once your payment is processed, the licence is considered concluded and you will typically receive
immediate access to download the digital files (or, in the case of a commissioned project, the artist will
be notified to begin work). Delivery of Digital Content: For instant purchases of existing digital art, the
files will be delivered through your account download page or via a link sent to your email. For
commissioned works, the delivery will happen once the artist completes the work and uploads it
through the Platform; you will then receive it as agreed (the payment in these cases might be held in
escrow until delivery, see Section 6.4). We will also provide a confirmation email or receipt for your
purchase, which will include key licence terms for your reference.
No General Right of Cancellation: Because our Platform deals in digital content, once you have gained
access to the digital product you do not have the automatic right to cancel the contract simply for
change of mind. In law, digital content provided immediately at your request is typically exempt from
5the 14-day “cooling-off” cancellation period, as long as you consent to early access and acknowledge
your rights are waived 12 . By completing a purchase, you expressly consent to us supplying the
digital content licence to you immediately and acknowledge that you will lose any statutory right
to cancel the purchase once the download or access is provided 12 . If you do not want to lose your
14-day cooling-off right, you should refrain from downloading or accessing the content until that period
passes – however, note that we generally make content available immediately as part of our service.
Refund Policy: All sales of digital artwork licences are generally final, which means we do not routinely
offer refunds if you simply change your mind or decide the art is not suitable. However, we do stand
behind the quality and accuracy of the content: if there is a technical problem with the file (for example,
it is corrupted or not the correct item) or if the artwork materially fails to match the description
provided by the artist, then you are entitled to a remedy. Under the UK Consumer Rights Act 2015,
digital content must be of satisfactory quality, fit for purpose, and as described 13 . If that’s not the
case, you as a consumer have the right to have the issue corrected – typically this means the artist
should provide a repaired file or a correct version. If the problem can’t be fixed within a reasonable
time, you may be entitled to a price reduction or refund for the faulty content 14 . Therefore, if you
encounter a significant issue with your purchased content, please contact us and the artist as soon as
possible to explain the problem. We (and the artist) will work with you to either correct the issue or, if
that’s not possible, provide an appropriate refund in line with your legal rights 14 .
For custom commission projects: if you paid for a commissioned artwork via our Platform’s escrow
system, your payment is held until the artist delivers the final work. If the artist fails to deliver the work
by the agreed deadline or delivers work that is not as agreed, you may request a cancellation. We will
evaluate the situation (including any communications between you and the artist) and, if appropriate,
refund your payment in full. Note that if a commission is in progress and partly delivered, we may
facilitate a partial refund or other fair resolution based on the circumstances. We have a separate
detailed Refund Policy for commissions and digital goods which can be found on our website (and
which is incorporated into these Terms by reference).
Chargebacks and Payment Disputes: If you initiate a chargeback or dispute a payment through your
bank or card issuer, we reserve the right to suspend your account until the dispute is resolved. We
encourage buyers to contact us first to resolve any issue, as chargebacks should be a last resort.
Fraudulent chargebacks (obtaining the content and then reversing payment illegitimately) are
considered abuse and may result in account termination and legal action.
6.4 Buyer Responsibilities: When commissioning an artist through the Platform, you should provide
clear requirements and feedback to facilitate a successful project. Once you have a licence to an
artwork, it is your responsibility to use it only as permitted. If you wish to use an artwork beyond the
scope of your current licence, contact the artist about upgrading to an Extended or Exclusive licence. Do
not attempt to contact artists off-platform to circumvent fees; doing so violates these Terms and
undermines the trust and safety of the marketplace. If you become aware of any misuse of an artwork
by others or suspect an artist of fraud (e.g. selling work that isn’t theirs), please notify us. We value the
honesty and integrity of our community and expect the same from buyers.
67. Prohibited Uses and Conduct
We are committed to maintaining a respectful, lawful, and fair marketplace. You agree not to misuse
the Platform or engage in any prohibited activities. Specifically, you may not use Art Licence Studio to
15
16 :
• Infringe Intellectual Property: Do not upload or sell content that you do not own or have
rights to, and do not use the Platform to distribute or license pirated or stolen works. Also, do
not copy or download other users’ content without permission (other than normal page caching)
or attempt to reverse engineer any of our license files or protections.
• Engage in Fraud or Deception: Do not provide false information, impersonate any person or
entity, or misrepresent your affiliation. Artists must not post content with deliberately misleading
descriptions, and buyers must not intentionally misuse the dispute/refund process to unfairly
obtain free content. Any attempt to game the payment system (such as manipulating prices, or
colluding between buyer and artist to fake sales) is strictly forbidden.
• Post Harmful or Illegal Content: You must not upload content that is unlawful, defamatory,
obscene, pornographic (if not properly age-restricted and in line with our policies), harassing,
hateful, or that violates any applicable laws. Content depicting abuse, extreme violence, hate
speech, or child exploitation is strictly banned. Likewise, do not use the Platform to harass,
threaten, or intimidate others, or to incite violence or discrimination.
• Circumvent Fees or Security: You may not attempt to circumvent the Platform’s fee structure or
payment system. For example, artists and buyers must not complete off-platform transactions
for deals initiated on the Platform. Our commission is how we sustain the service; bypassing it
not only violates these Terms but may result in removal from the Platform. Similarly, do not
interfere with security-related features or probe, scan, or test the vulnerability of our systems.
• Disrupt or Abuse the Service: Do not engage in activities that could harm or overburden the
Platform’s infrastructure. This includes not using any automated means (scripts, bots, scrapers)
to collect data or content from the site without our written permission, and not introducing
viruses, malware, or any other harmful code. You must not attempt to scrape data, perform
denial-of-service attacks, or otherwise interfere with or disrupt the proper functioning of the
Service 17 .
• Impersonation and Unauthorised Access: Do not impersonate other users, Art Licence Studio
staff, or any other person or entity to mislead or defraud. You must not attempt to access
accounts that are not yours, nor harvest personal data of others (emails, usernames) for any
purpose.
• Other Unlawful Behaviour: You agree to comply with all applicable laws and regulations in
connection with your use of the Platform. Do not use the Platform for any unlawful purpose,
including but not limited to money laundering, terrorist financing, or exchanging illegal goods/
services. If your usage of our Platform generates a legal obligation (e.g., you are required to get
a license for exporting certain content, or to comply with age restrictions for certain material),
you are solely responsible for fulfilling those obligations.
Violation of any of the above can result in immediate suspension or termination of your account (see
Section 9) and may include legal action where appropriate. We reserve the right to remove any content
that violates these rules or is otherwise objectionable, and to report unlawful activities to law
enforcement as needed.
8. Privacy and Data Protection
Your privacy is very important to us. Our use of your personal data is governed by our Privacy Policy
(available on our website), which we strongly encourage you to read. By using the Platform, you
7consent to the collection, use, and sharing of information about you as outlined in the Privacy Policy. In
summary, we collect the personal information you provide (such as your name, contact details, and
payment information) and usage data (such as your interactions with the site) in order to operate and
improve the Service, process transactions, and comply with legal obligations. We implement
appropriate technical and organizational measures to protect your data.
We comply with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK
GDPR) regarding the handling of personal data. This means you have certain rights regarding your
personal information. These include the right to access your data, to rectify inaccuracies, to erase
data (be forgotten) in certain circumstances, to restrict or object to processing in certain cases, to
data portability, and to withdraw consent when we rely on consent 18 . We will facilitate your exercise
of these rights as described in our Privacy Policy (for example, you can contact us to request a copy of
your data or deletion of your account). There are some exceptions to these rights (for instance, we may
retain certain transaction records if required by law), but we will inform you if any apply when you make
a request.
We do not sell your personal information to third-party marketers. We may share data with third parties
only as needed to provide our services – for example, with our payment processor (Stripe) for handling
payments, with cloud storage providers for hosting content, or with analytics and fraud prevention
services to keep the Platform safe. All such partners are required to handle your data securely and in
compliance with privacy laws. For full details on how and why we process personal data, please see the
Privacy Policy.
We use a combination of automated tools and human review to enforce these Terms and keep the Platform safe. This includes the use of AI-based systems, such as our internal assistant "Studio Mentor", to help screen and prioritise content for moderation and to provide guidance to our trust and safety team. These tools support, but do not replace, human decision-making for account actions, content removals, or legal responses. For more detail, please see our Moderation Policy and AI Policy, which are incorporated into these Terms by reference.
Cookies: The Platform uses cookies and similar technologies to enhance user experience, for
authentication, and for analytics. For details on the types of cookies we use and your choices in
managing cookies, please refer to our Cookie Policy. By using the site, you agree that we can store and
access cookies and other tracking technologies as described in that policy.
If you have privacy-related questions or requests, you can reach out to us at the contact information in
Section 13. We also remind you that you have the right to lodge a complaint with the Information
Commissioner’s Office (ICO) in the UK or other relevant supervisory authority if you believe your data
has been mishandled. However, we kindly ask that you contact us first so we can address any concerns.
9. Account Suspension and Termination
Our Right to Suspend or Terminate: We reserve the right to suspend, disable, or terminate your
account at any time if, in our reasonable opinion, you have violated these Terms or any other policy, or
if your use of the Service creates risk or legal exposure for us. This can include (but is not limited to)
violations such as fraud, intellectual property infringement, illicit activity, harassment of others, or
attempts to circumvent fees. We may also suspend your account if required to do so by law or at the
request of law enforcement. In most cases, we will attempt to notify you of the issue and may provide
an opportunity to appeal or correct the misconduct (for example, remove offending content), but we are
not obligated to do so if the violation is severe or repeated.
During a suspension, you may be prevented from accessing your account, content, or the Platform’s
features (including the ability to upload or make sales). If your account is terminated, your right to use
the Service will cease immediately. Any licences you have already sold to Buyers will generally remain
valid (Buyers will continue to have their rights), but you will no longer be able to sell new licences or
access your content. If we terminate your account, we will pay out any remaining earnings due to you
(minus any deductions for refunds or claims) unless your account was terminated for serious cause
8such as fraud or illegal activity, in which case we may withhold payouts as permitted by law (or as
ordered by a court).
Your Right to Terminate: You may terminate your account at any time if you no longer wish to use our
Service. You can do so by contacting support or using any available account deletion feature.
Terminating your account will remove your profile and listings from public view. However, all licences
that were sold up to the termination date remain in effect – meaning you are still bound to honour
those licence terms (e.g., an existing Buyer can continue using the art per the licence, and you must
refrain from actions that would breach their exclusive rights if any were granted). We may retain certain
information after account deletion as required for record-keeping, audits, or legal compliance (for
example, invoices or communications may be kept for a period of time).
Effect of Termination: Upon termination of your account for any reason, these Terms will cease to
apply, except that any provisions which by their nature should survive (such as intellectual property
rights, indemnities, limitation of liability, outstanding payment obligations, and governing law) will
survive. You will no longer have access to Platform features, so please ensure you have downloaded any
content or data you need prior to terminating your account. We are not liable for any losses (such as
loss of data or expected profits) that result from the termination of your account in accordance with
these Terms.
10. Intellectual Property Rights
10.1 Platform Intellectual Property: The Service and all content provided by Art Licence Studio
(excluding user-generated Content) are the property of Art License Haven Ltd or its licensors and are
protected by copyright, trademark, and other intellectual property laws. This includes the website
design, graphics, logos, software code, and compilations of content. Our company name, logos, and
any product or service names we use are our trademarks (or the trademarks of our partners). You are
not permitted to use these trademarks without our prior written approval, except as necessary for
lawful references (such as describing our service). We grant you a limited, non-exclusive, non-
transferable license to access and use the Platform for its intended purpose. You must not copy,
modify, distribute, reverse-engineer, or create derivative works from our proprietary content or
software, except as allowed by law or with our express permission 19 .
10.2 User Content Licence to the Platform: As noted, Artists retain ownership of the copyright in
the content they upload. Nothing in these Terms transfers ownership of your artwork to us. However, in
order to operate the marketplace, we need certain rights to display and distribute your content. By
uploading or posting content to Art Licence Studio, you grant Art License Haven Ltd a worldwide,
non-exclusive, royalty-free licence (with the right to sublicense to our affiliates and service
providers) to use, host, reproduce, modify (e.g. resize or format), publicly display, publicly perform,
distribute, and create derivative works of your content solely for the purposes of operating, marketing, and
improving the Platform and our services. This licence enables us, for example, to display your artwork on
the site, crop or thumbnail images for previews, and include your content in promotional features (such
as showcasing examples of artwork on our homepage or social media). We will not sell or license your
content to third parties outside of the Platform context without your permission. This licence to us ends
when you remove your content from the Platform, except that it will continue for a reasonable duration
in backup systems and as needed to inform buyers of past transactions (for instance, if a buyer
purchased a licence, we may retain records and copies of the content for customer support or legal
purposes). We also may retain aggregated data or non-identifiable snippets for analytics. You promise
that you have the rights necessary to grant us this licence for any content you upload 20 .
910.3 Copyright Infringement and Takedown Policy: We respect intellectual property rights and expect
our users to do the same. If you believe that any content on the Platform infringes your copyright (or
other IP rights), you may submit a takedown request by contacting us at
legal@artlicencestudio.co.uk. Please provide sufficient detail for us to locate the content and proof
that you are the rights holder or an authorized agent. We will promptly investigate and, if the claim
appears credible, remove or disable access to the alleged infringing material in accordance with
applicable law. Art Licence Studio has adopted elements of the Digital Millennium Copyright Act (DMCA)
procedure to address claims, even though we operate under UK law, as a best practice for handling
copyright issues 21 . We may notify the user who posted the content and, if applicable, provide them an
opportunity to submit a counter-notice if they believe the takedown is in error or misidentification. It is
our policy in appropriate circumstances to terminate repeat infringers. If a user is found to repeatedly
upload infringing content, their account will be suspended or terminated. We also reserve the right to
take down any content that we suspect violates third-party rights even if we do not receive a formal
notice.
10.4 Feedback: If you submit suggestions, ideas, or feedback to us about the Platform (“Feedback”),
you acknowledge that the Feedback is not confidential and you grant us a perpetual, irrevocable, sub-
licensable, worldwide licence to use and incorporate that Feedback into our products and services
without any obligation to you.
11. Limitation of Liability
11.1 Platform as a Marketplace: You understand that Art Licence Studio is primarily a platform that
facilitates transactions between Artists and Buyers. We are not an art gallery or employer of the Artists.
While we strive to verify and curate the content on our Platform, each Artist is responsible for the works
they upload and the descriptions and terms they provide. We do not guarantee the continuous
availability of any particular artwork or that an Artist will honour every commission request, though we
make efforts to ensure reliability. To the fullest extent permitted by law, the Platform (Art License
Haven Ltd) is not liable for the content provided by users, or for any dealings between users. Any
agreement for the sale/licence of artwork is between the Artist and the Buyer, with Art Licence Studio
acting as a facilitator. That said, we will reasonably mediate disputes and enforce policies to maintain a
fair marketplace.
11.2 Exclusions and Caps: To the maximum extent permitted by applicable law, Art License Haven Ltd
shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of
or related to your use of (or inability to use) the Platform or any content on it 22 . This includes, without
limitation, damages for lost profits or revenues, loss of data, loss of goodwill, business interruption, or
other intangible losses, even if we have been advised of the possibility of such damages. We do not
exclude or limit our liability to you for gross negligence, fraud, fraudulent misrepresentation, or
death or personal injury caused by our negligence, or any other liability that cannot be excluded
under UK law. However, aside from those circumstances, in all cases our total liability to you (for any and
all claims) is limited to the greater of: (a) the total fees (commissions) we have earned from your
transactions in the three months prior to the event giving rise to liability, or (b) £100. This means, for
example, if you as a Buyer have paid £50 for a licence and something goes wrong that is our fault, our
liability would not exceed £50 (and likely much less, given our commission on that sale). If you as an
Artist have used the Platform for a year but the incident happened within a specific quarter, we would
look at the commission fees we obtained from your sales in that quarter as the cap. These limitations
apply regardless of the legal theory of liability (contract, tort, breach of statutory duty, etc.), unless such
limitation is disallowed by applicable law.
1011.3 No Warranties: We provide the Art Licence Studio service on an “as is” and “as available” basis.
While we endeavor to maintain a secure and functional service, we make no warranty that the Platform
will meet your requirements or expectations, or that it will be uninterrupted, timely, secure, or error-
free. We also do not guarantee that any results (e.g. profits or exposure) will come from using the
Platform. All warranties, conditions or other terms implied by statute or common law (including any
implied warranties of quality, fitness for purpose, or non-infringement) are excluded to the maximum
extent allowed by law. For clarity, digital artworks on our Platform are provided by independent
creators; while we require them to accurately describe content, we do not individually warrant their
content. However, you do have statutory rights as described in Section 6.3 in the event of faulty digital
content – nothing in these Terms is intended to restrict those statutory consumer rights.
11.4 Indemnity: You agree to indemnify and hold harmless Art License Haven Ltd and its officers,
directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and
expenses (including reasonable legal fees) that arise out of or are related to your use or misuse of the
Platform, your breach of these Terms, or your violation of any law or third-party rights. This means if we
get sued or incur costs because of something you did in violation of these Terms (for example, you
uploaded infringing content or engaged in fraud), you will cover those costs. We will notify you of any
such claim and may allow you to assist in the defence, but our failure to notify promptly will not relieve
you of your indemnification obligations except to the extent it materially prejudices your ability to
defend the claim.
12. Governing Law and Dispute Resolution
These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in
connection with them or the use of the Platform shall be governed by and construed in accordance with
the laws of England and Wales 23 . This choice of law means that the Consumer Rights Act 2015 and
other UK consumer protection laws will generally apply to transactions on our Platform for UK-based
users.
If you have a dispute with us, we encourage you to contact us first to seek an amicable resolution.
You can reach us at the contact details below. We will attempt to resolve the issue in good faith and in a
timely manner. If we are unable to resolve a dispute informally, then you and we agree that the courts
of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in
connection with these Terms or your use of the Service 24 . If you are a consumer residing elsewhere,
you may also have the right to bring proceedings in your country of residence under applicable
consumer laws, but by using this Platform you acknowledge the primary governance of English law.
Please note that online dispute resolution (ODR) platforms or mediation services may be available for
EU/UK consumers (for example, the EU’s ODR portal). However, since we prefer direct communication,
we have not subscribed to any specific alternative dispute resolution body at this time and are not
obliged to submit to ADR except as required by law. This does not affect any statutory dispute
resolution rights you may have.
13. Changes to These Terms
We may revise or update these Terms of Service from time to time. If we make material changes, we will
provide you with notice such as by email or by posting a prominent notice on the Platform, at least 30
days before the new terms take effect 25 . Minor changes (e.g. clarifications or updates that do not
reduce your rights) may be made with or without specific notice, by updating the Terms on our site. We
indicate at the top of this document the date of the latest revision. Your continued use of the Platform
11after revised Terms have become effective constitutes your acceptance of the updated Terms. If
you do not agree to the changes, you should stop using the Platform and, if applicable, cancel any
accounts or subscriptions before the new Terms take effect. We strongly recommend you review these
Terms periodically to stay informed of any updates.
14. Contact Information
If you have any questions, concerns, or feedback about these Terms or any other aspect of the
Platform, please feel free to contact us. You can reach Art Licence Studio (Art License Haven Ltd) by the
following methods 26 :
• Email: legal@artlicencestudio.co.uk
• Address: Art License Haven Ltd, 5 Brayford Square, London, UK, E1 0SG
(Please note that email is our preferred contact method for legal and support inquiries.)
By using Art Licence Studio, you confirm that you have read, understood, and agree to these Terms of
Service. Thank you for being a part of our community, and we hope you enjoy using the Platform to
license amazing artwork in a fair and secure way.
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What Cancellation Rights Do You Need to Offer Consumers as a Service Provider? | LegalVision
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