Terms of Service
Last updated: 30 August 2026
1. Who We Are
Art Licence Studio Ltd ("ALS", "we", "us" or "our") operates Art Licence Studio. We are
registered in England and Wales, Company No. 16440129. Registered office: 5 Brayford Square,
London, E1 0SG, United Kingdom.
Legal: legal@artlicencestudio.co.uk. Support and complaints: support@artlicencestudio.co.uk.
Privacy and data rights: privacy@artlicencestudio.co.uk. Security: security@artlicencestudio.co.uk.
2. Agreement and Eligibility
These Terms govern the website, unified personal account, public profiles, marketplace, Feed,
briefs, projects, messages, comments, reactions, reports, licence records and any other function
ALS expressly makes available (the "Platform"). The first public paid release is for verified
adults aged 18 or over who are based in the United Kingdom or United States. It does not support
a child account or a guardian-managed account for a 16- or 17-year-old.
You must provide accurate information, use your own account, keep authentication factors secure and
complete the identity, age, payment, tax, fraud or sanctions checks reasonably required for the function
you use. Tell us promptly if your account is compromised. A cookie choice does not accept these Terms.
Where a new version requires acceptance, ALS will identify the version and obtain a new acceptance.
One account can support artist, buyer, commissioner and collaborator activity. If you act for a company,
agency, team, client or other person, you promise that you have authority to do so and will identify that
person when requested. Your personal account does not by itself bind another person.
3. Initial Paid Scope
When ALS expressly enables the exact flow, the paid products covered by these Terms are ALS Pro, a one-off,
non-exclusive licence of either an approved static digital 2D artwork or an approved self-contained binary
glTF 2.0 `.glb` artwork, and a governed Buyer-funded digital-art commission for an approved static 2D or
contained-GLB deliverable. Every new paid order is bound before checkout to exactly one supported launch
market and currency pair: United Kingdom/GBP or United States/USD. The licence or commission price is stated,
stored, charged, settled and receipted directly in that one currency. ALS does not use Adaptive Pricing, convert
a GBP base into USD, promise an exchange rate or combine amounts across currencies. The exact Licence
Certificate or Commission Order
identifies the artwork, deliverable, permitted uses, restrictions, territory, duration, attribution, delivery
file, acceptance conditions, payment-release conditions and parties. Viewing, saving, commenting on or
receiving a preview grants no rights.
For a contained-GLB artwork, the public listing uses a separate moderated poster and reduced self-contained GLB
preview. The private source GLB is delivered only through the governed control after authoritative licence issuance
and Buyer access checks. OBJ, FBX, text `.gltf`, STL, USD, USDZ, CAD, externally referenced model resources,
extensions, scripts, autoplay and augmented-reality delivery are not included.
Subscription products other than ALS Pro, exclusive licences, physical-artwork sales or delivery, print-on-demand,
physical manufacture, fabrication or 3D printing, non-GLB 3D formats, ImagePress credits, tips, donations,
crowdfunding, advertising purchases, Direct Debit, GoCardless and the Artist Support Fund are not part of the
initial paid release. Beta tools, including Studio Mentor, do not approve or change a transaction. A QR code or
verifier page helps retrieve the exact licence record; it does not expand or transfer the rights recorded there.
ALS Pro is one optional recurring membership for the unified account. It costs £9 per month or £90 per year for
a GB checkout, or $9 per month or $90 per year for a US checkout, as selected at checkout, and renews
automatically for the same period until cancelled. Its benefit is a 10% rather than 15% seller platform fee for
an eligible artwork licence sale or eligible commission only where the server records a current ALS Pro entitlement
at contract formation. Artwork licences are purchased separately and are not included in ALS Pro. ALS Pro includes no
download credit or allowance, team seat, bulk discount, priority-support promise, API access or revenue pool.
4. Who Supplies the Licence
For the initial paid licence, ALS is the Buyer-facing contracting supplier and payment merchant. The
Artist remains the copyright owner and source licensor. The Artist authorises ALS, for the exact approved
static 2D or contained-GLB artwork and transaction, to conclude and issue the non-exclusive Licence Certificate
and deliver the governed file to the Buyer. Copyright is not transferred to ALS or the Buyer.
The Artist promises that they control the rights needed to grant the licence, their authorship, rights,
AI-involvement and restriction disclosures are accurate, the artwork does not infringe another person’s
rights, and they have authority to receive settlement. ALS remains responsible to the Buyer for the supply
contract and statutory remedies. These terms do not make ALS the author or copyright owner.
For a governed commission, ALS provides the platform workflow, funding evidence, project records, delivery
controls, stage acceptance records, dispute tooling and delivery-gated transfer instructions. The Buyer or
commissioner chooses the Artist, sets the brief, approves the agreed deliverables and remains responsible for
day-to-day creative direction they give. The Artist remains an independent rights holder/source licensor unless
the exact Commission Order says otherwise. ALS does not undertake to act as an employer, payroll provider,
worker supplier, court, tribunal, regulator, legal adviser or regulated third-party payment-custody service.
5. Order Information, Price and Contract Formation
Before a Buyer places an order, the Order Summary must show the exact artwork and licence, the full total and
ISO currency, delivery method, immediate-supply choice, operative policy versions and the fact that placing the
order creates an obligation to pay. A GB order is priced and charged in GBP, with a licence base of at least £20
and a final total no greater than £8,000. A US order is priced and charged in USD, with a licence base of at
least $20 and a final total no greater than $8,000. The same currency and amount must remain bound through the
order, payment, settlement and receipt records. ALS does not offer a currency conversion or mixed-currency
order. The total includes every mandatory ALS charge and any tax ALS is required to collect. No hidden ALS fee
may be added later.
Where the transaction tax record is VAT £0, the Order Summary and durable transaction record show VAT £0;
the receipt states that it is not a VAT invoice. This is transaction-specific information, not a general tax
representation. Checkout must remain unavailable if the applicable tax treatment and total cannot be bound
to the order.
The Buyer makes an offer by completing the payment action. A contract forms only when ALS verifies payment,
accepts the order and sends an Order Confirmation. A failed, abandoned, duplicated, test-mode or unverified
payment does not form a contract. ALS can reject and reverse an order before supply where verification fails,
the artwork becomes ineligible, the order appears unlawful or fraudulent, or the transaction record cannot be
created accurately.
For a governed commission, a draft brief does not invite paid proposals until the platform records verified
funding, a valid PSP-backed payment state, an approved enterprise credit account or an explicit ALS admin
exception with a risk reason. The Commission Order must state the planned budget, allocated budget, maximum
committed exposure, cancellation or kill-fee exposure if any, stage amounts, licence conditions and what event
makes a stage releasable. A UI-only budget estimate is not payment evidence and cannot be double-spent across
other briefs.
6. Immediate Digital Supply and Cancellation
A Consumer has a 14-day cancellation period for a distance contract unless the law provides otherwise.
Before ALS begins digital supply during that period, the Consumer must separately and expressly request
immediate supply and acknowledge that the change-of-mind right to cancel is lost once supply begins. ALS
records the exact consent wording, version and time and supplies durable confirmation.
If that valid request and acknowledgement are not recorded, ALS must not begin immediate digital supply.
Cancellation before supply is handled under the Refund and Cancellation Policy. Loss of the change-of-mind
right does not remove remedies for content that is faulty, unavailable, misdescribed, unauthorised or otherwise
does not conform to the contract.
For ALS Pro, a Consumer normally has 14 days from contract formation to cancel. ALS does not start the service
during that period unless the Consumer makes a separate express request. If the Consumer requests immediate
start and then cancels during the 14 days, ALS may retain or charge only a proportionate amount for the service
supplied before cancellation and refunds any balance due. This is different from ordinary renewal cancellation.
Outside that statutory cancellation route, a member can cancel future renewal at any time through the restricted
billing portal or by a clear statement to ALS. There is no early cancellation fee. The cancellation request is
accepted immediately; the paid entitlement continues to the end of the current paid monthly or annual period and
does not renew. Updating a payment method or cancelling does not switch plans or pause the membership.
For a Consumer commission, service work during the 14-day cancellation period requires a separate express
request to begin and the order must explain any proportionate charge for work supplied before an in-time
cancellation. Any custom-work or digital-delivery exception must be supported by the exact product facts and
applicable law. Any kill fee, early-termination payment or stage-based cancellation consequence must be shown
clearly in the exact Commission Order before payment, be proportionate and enforceable, and must not remove
statutory rights. Cancellation never removes remedies for work or digital content that is not supplied with
reasonable care, is misdescribed, lacks promised rights or otherwise fails to conform.
7. Delivery, Licence Use and Buyer Promises
ALS supplies through the governed delivery control identified in the order. The Buyer must promptly report
an unavailable, corrupt, incompatible or incorrect delivery and give ALS a reasonable opportunity to repair or
replace it where the law permits. The Buyer must use the artwork only within the Licence Certificate and must
not claim copyright, grant broader rights, remove required attribution or rights information, redistribute the
source file, train a model on it, mint a token from it, or use it for an unlawful or prohibited purpose unless the
certificate expressly permits that exact use.
A contained-GLB Licence permits only the digital uses stated in its Licence Certificate. It does not grant rights to
manufacture, fabricate or 3D-print an object, produce physical goods, or obtain or convert the artwork into STL,
CAD, OBJ, FBX, text glTF, USD, USDZ or another excluded model format. The public preview GLB and poster are not
the licensed source file and do not expand the Licence.
A Buyer ordering for a business or client promises that they are authorised to do so and that the named licensee
is accurate. A Buyer must not use another person’s payment method or identity without authority.
8. Artist Fee, Settlement and Reserve
The Buyer is not charged a separate platform, Support Fund or payment-processing fee. ALS absorbs its
payment-processor cost. ALS deducts its platform fee from the Artist gross eligible licence or commission amount,
excluding any separately stated tax and any refunded amount. The fee is 15%, or 10% only where the server
records an already-active eligible Pro entitlement for that Artist at contract formation. There is no separate
minimum or maximum platform fee. Amounts are recorded in the order currency and rounded to its nearest minor
unit: a penny for GBP or a cent for USD.
The final total charged to the Buyer sets the settlement tier in that order's currency. For a total up to £500 on
a GB order or $500 on a US order, Artist settlement becomes eligible 14 days after the later of successful payment
and successful governed delivery, with no reserve. For a total from £500.01 to £2,000 on a GB order or $500.01 to
$2,000 on a US order, 90% of Artist net follows the same 14-day eligibility and the remaining 10% is scheduled for
release 120 days after that payment-and-delivery anchor, provided no unresolved dispute, fraud, recovery or legal
hold blocks release. These tiers are evaluated independently in GBP or USD without conversion or aggregation.
For a total from £2,000.01 to £8,000 on a GB order or $2,000.01 to $8,000 on a US order, ALS does not create
checkout until the AAL2-authenticated ALS director has
recorded a decision bound to the exact Buyer, Artist, Artwork, licence type, total, currency, policy version and
expiry. That decision records a first-transfer hold of 14 to 120 days, a reserve from 0% to 10%, an exact reserve
release no later than day 120 where applicable, the reason and review evidence. It is consumed once by the exact
checkout attempt. The settlement record shows the gross amount, fee, hold, reserve, recovery and net amount.
A legal, sanctions, identity or court-ordered hold is not represented as a reserve and lasts only as long as required.
ALS bears the payment-provider-facing first loss for processor fees, refunds, disputes, chargebacks and negative
processor balances. ALS may recover from an Artist’s pending or future settlement only an evidenced loss caused
by that Artist’s breach, fraud, rights failure, unauthorised delivery or material misdescription, after notice and a
fair challenge route. ALS will not debit an Artist’s bank account without a separate valid mandate or legal basis.
For governed commissions, stage release follows the exact Commission Order and server-authoritative delivery
record. ALS may instruct an Artist-net transfer only for the accepted stage or deliverable after funding,
identity, fraud, sanctions, licence-scope, delivery and dispute checks pass. A dispute, chargeback, fraud signal,
legal hold or court order can pause only the affected amount where the platform can identify it; unrelated
completed and undisputed stages should remain eligible for review and release. Budget allocation, payment
authorisation, payment pending, delivery-gated release and disputed amount language does not create a regulated
third-party payment-custody or payment-safeguarding arrangement.
ALS may administer payment operations through one named operator under a documented, time-limited internal
waiver where an independent second operator is not available. This staffing arrangement does not ask a Buyer or
Artist to accept operational risk and does not waive or reduce any statutory or contractual right. It does not
remove transaction-specific authority, recorded reasons and actor identity, strong administrator authentication,
trusted-origin checks, short-lived execution windows, provider-response validation, reconciliation, replay and
idempotency controls, kill switches, complaint, refund or dispute handling, or separate approval for a live-payment
test. A high-value action or an action that could benefit the operator personally remains outside that waiver and
requires separate authority.
9. Refunds, Remedies and Complaints
The Refund and Cancellation Policy forms part of these Terms. ALS is the Buyer’s first contact for an order
problem. Depending on the facts and applicable law, remedies can include bringing the digital content into
conformity, replacement, a price reduction or refund. Refunds are made to the original payment method where
reasonably possible and are not reduced by an ALS handling fee.
Contact support@artlicencestudio.co.uk with the order reference and relevant evidence, but never send a full card
number, password or authentication secret. A payment-provider dispute does not prevent either party using ALS’s
complaint route, and these Terms do not remove a statutory or court remedy.
Commission disputes are handled through the applicable project record where enabled. Opening a dispute does
not let a Buyer or agency delay payment tactically for accepted work, and resolving a dispute can result in full
release, partial release, full refund, partial refund, no action or external escalation depending on the evidence,
provider state, licence status and law. ALS facilitates the process and may take platform actions permitted by
these Terms; it does not issue a court judgment or exclude external rights and remedies.
10. Public Content, Projects and Acceptable Use
You retain rights you hold in submitted content. You give ALS a limited, non-exclusive permission to host,
store, reproduce, resize, transcode, secure, moderate, fingerprint, display and transmit it only as needed to run
the selected audience, project, safety, evidence, licensing and delivery functions. Issued-licence evidence and
records needed for disputes, security, backups or legal duties can remain after removal or account closure.
Public profiles, artwork, Feed posts, comments, reactions and deliberately public project updates can be viewed,
indexed, cached, linked to or copied by other people. Private messages, participant-only project records and
protected source files are not intended to be public. Use the audience and workspace controls accurately.
You must not infringe rights; impersonate another person; misstate authority; harass, exploit or deceive; submit
malware; bypass security or verification; scrape protected data; manipulate engagement, evidence or reports;
use stolen payment credentials; split linked transactions to avoid controls; launder money; evade sanctions or
tax; or arrange prohibited goods, unlawful services or unlawful conduct. ALS may proportionately restrict
content, a transaction or an account and preserve evidence. An eligible user can use the stated review or appeal
route. Automated signals and Studio Mentor do not make binding moderation, rights or payment decisions.
11. Availability, Suspension and Closure
ALS uses reasonable care but does not promise uninterrupted availability, permanent storage, a particular
commercial result or a fixed support time. We can make proportionate technical, security, legal and product
changes. A change does not retrospectively alter a valid issued licence. Material changes receive the notice and
new acceptance required by law.
ALS can restrict or close access for material breach, unlawful conduct, fraud, sanctions, rights infringement or
security risk. Where reasonably possible and lawful, we will explain the action and review route. Closure does
not revoke an issued licence, reverse an authorised transaction, erase another person’s evidence or remove a
record ALS must retain.
You can schedule account deletion with a 30-day cancellation period, including while a Commission Order exists.
Scheduling or completing an account-deletion request does not by itself cancel, terminate, rescind or vary a
Commission Order, accepted stage, payment obligation, dispute, licence, transfer instruction or another party’s
rights. The Commission Order continues under its own cancellation, completion, dispute and transfer terms.
An account-deletion request also does not cancel ALS Pro. Before scheduling deletion, you must cancel future ALS
Pro renewal through the billing portal or another cancellation route ALS provides. Your paid entitlement can
continue until the recorded period end, but a pending deletion request prevents you from starting a new ALS Pro
checkout, Artwork Licence purchase or governed commission payment obligation unless you first cancel the deletion
request.
After the cancellation period, final account closure pauses if you are the Buyer, client, commissioner or Artist on
a non-terminal commission, or if a related commission payment remains unsettled. Closure can continue only after
the work is completed; the Commission Order is cancelled and all related payment consequences are settled; any
dispute is resolved; or the remaining responsibilities and records are validly transferred through a recorded ALS
process. ALS preserves shared order, project, delivery, rights, payment, dispute and audit evidence needed to
protect the other participants and meet legal duties, restricts access to it, minimises identifying information where
possible, and removes or anonymises it when the applicable purpose and retention period end.
12. Responsibility and Statutory Rights
Nothing excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent
misrepresentation, a Buyer’s statutory consumer rights, or anything else that cannot lawfully be excluded.
ALS is responsible for loss that is a foreseeable result of our breach or failure to use reasonable care. We are
not responsible for a loss caused by the user’s breach, unlawful use, inaccurate information or failure to follow
reasonable security and delivery instructions, to the extent the law permits.
For a Business Buyer, ALS is not liable for indirect or consequential loss, loss of profit, revenue, opportunity,
goodwill or anticipated savings, except where exclusion is unlawful. ALS’s aggregate liability to a Business
Buyer for an order is limited to the total paid for that order, except for liabilities that cannot lawfully be limited.
This business limitation does not apply to a Consumer.
The Platform does not provide legal, tax, accounting, insurance or valuation advice. Templates, explainers,
scores and status labels are general information, not professional certification or a guarantee of originality,
enforceability, value or outcome.
13. Law and Contact
These Terms, ALS Pro, an initial paid licence and a governed commission are governed by the law of England and
Wales. A Consumer keeps any mandatory protection and court access that cannot lawfully be excluded in the
country or US state where they live. Nothing here requires a Consumer to give up a non-waivable local remedy.
A Business Buyer and ALS submit to the exclusive jurisdiction of the courts of England and Wales.
Legal: legal@artlicencestudio.co.uk
Support and complaints: support@artlicencestudio.co.uk
Privacy and data rights: privacy@artlicencestudio.co.uk
Art Licence Studio Ltd · Company No. 16440129 · Registered in England and Wales
Registered office: 5 Brayford Square, London, E1 0SG, United Kingdom
